• Operating 305 robots across 142 sites nationwide, accumulating over 78,000 km of autonomous driving data
• Achieved an 80% reorder rate, moving beyond pilots to true commercial adoption
• Optimized urban autonomy and cost efficiency through camera-based AI, without relying on expensive LiDAR sensors

Neubility, a Physical AI–based robotics service and platform company, today announced its key operational results for 2025, reinforcing its leadership position in the autonomous robotics market.

Even at a time when the direction and benchmarks for robot services were still unclear, Neubility moved early to build a nationwide operating network and deploy autonomous delivery robots in dense urban environments. Going beyond pilot projects, the company demonstrated real commercial viability in live service environments. Neubility defines 2025 as the year its autonomous robots moved beyond technical validation to become part of everyday life, marked by meaningful expansion in both service scale and operational metrics.

Neubility began operating outdoor autonomous robot services at 23 sites in 2023 and, in 2024, became one of the first companies to launch urban robot delivery services in partnership with delivery platform Yogiyo. The company has since expanded into patrol and safety use cases, accumulating long-term operational experience across a growing number of sites. As of 2025, Neubility operates services at 142 locations nationwide, up from 92 sites in 2024. A total of 305 indoor and outdoor autonomous robots are currently in operation, collectively completing 44,638 service missions annually. These figures demonstrate that Neubility’s robots are not confined to labs or test environments, but are deployed daily in real-world settings such as city streets and university campuses, continuously generating operational data.

At the core of Neubility’s competitiveness is its camera-based autonomous driving technology. Instead of relying on expensive LiDAR sensors, Neubility uses proprietary AI algorithms that leverage multiple cameras to accurately perceive complex urban environments. This approach significantly reduces hardware costs, enabling large-scale deployment, while delivering reliable performance in real city conditions, including traffic signal recognition and obstacle avoidance. In 2025 alone, Neubility’s robots recorded a cumulative driving distance of 78,497 kilometers, demonstrating strong durability and operational efficiency.

In 2025, Neubility expanded the scope of its autonomous robot services, focusing primarily on delivery and patrol/safety applications.

The robot delivery service launched in partnership with Yogiyo last summer expanded from Songdo to the Gangnam and Seocho districts of Seoul, validating the operational feasibility of robot-based last-mile delivery in dense commercial areas. In collaboration with Samsung Raemian Leaders One, Neubility also introduced a door-to-door delivery service that includes access to shared building entrances and elevator travel, further enhancing the user experience. To date, the service has completed 2,718 orders, with a repeat order rate reaching 80 percent. Based on these results, Neubility plans to gradually expand its robot delivery services to additional areas.

Meaningful results were also observed in patrol and safety services. In areas where Neubility’s patrol robots are deployed, reported incidents have decreased by approximately 10 percent, providing quantitative evidence of the value robots can deliver in public safety applications. Since 2024, Neubility has operated patrol robots across 45 cities in Korea and overseas.

Building on its domestic success, Neubility is expanding its global footprint by operating services in key international markets, including Japan, Saudi Arabia, and the United States. Looking ahead, the company plans to accelerate development of humanoid technologies that go beyond mobile robots to directly assist human tasks. Leveraging the technical capabilities and field experience accumulated to date, Neubility aims to further evolve into a Physical AI company that brings software-driven intelligence into real-world environments.

Commenting on the announcement, Neubility CEO Sangmin Lee said, “2025 marks the year autonomous robots became real services used repeatedly in the field, rather than experimental technologies. While others talk about future goals, Neubility is already operating hundreds of robots and handling tens of thousands of services every day. We will continue to set the standard for robot services that combine hardware and software, and strengthen our competitiveness both in Korea and globally.”